Our Story
When did Eden & Ebb begin?
Eden & Ebb began in 2020 during quarantine.
Where did the name 'Eden & Ebb' come from?
The name 'Eden & Ebb' is inspired by the beauty of the natural world and embracing the ebb and flow of life.
About our Products
How are your products made?
All of our items our hand dyed using ice and powdered dyes, and all of the embroidery is hand sewn in-house. Each piece is designed, dyed and finished in Seattle, WA.
What kind of dyes do you use?
We use non-toxic fiber reactive dyes.
WHAT ARE THE CARE INSTRUCTIONS?
We recommend washing our sweatshirts, tees, and other cotton pieces in cold water and either hanging them to dry, or drying on low. Cold water and avoiding heat in the dryer will help to maintain the vibrancy of the color over time. We also recommend washing the garments infrequently if possible as that will help to extend the life of the garment.
Our cashmere pieces are hand wash only, and our silk garments can be washed in cold water on delicate.
Shipping
How long will it take for my order to ship?
Most items are made-to-order in order to reduce waste and allow for personalization. Our current processing time is about 7-10 business days to ship. Please contact us if you need to rush or expedite your order.
Can I expedite my order?
Please contact us if you need to expedite or rush your order. We are happy to accommodate as long as we are able to.
Do you offer gift packaging?
Each order comes beautifully packaged in a box with tissue paper and a note from us with care instructions. If you submit a gift message during checkout, we will handwrite and include it in the box for you to give with your gift, or for the recipient to receive upon delivery.
returns & exchanges
Do you offer returns and exchanges?
We accept returns of unworn, unwashed and undamaged garments within 15 days of delivery. Please see our full return policy HERE.
Can I exchange in person?
You can exchange garments in person at Pike Place Market. We are at the market about 2-3 days a week and you can find our market schedule HERE.
Please contact us if you place to exchange an item in person so we can hold a piece for you.
More
Where can I shop in person?
You can find us 2-3 days a week at Pike Place Market and at events and art festivals in the Seattle area. Check out our full market schedule HERE.
Do you offer wholesale?
We currently partner with small boutiques and destination retail shops. Please contact us if you are interested in becoming a wholesale partner.